Tuesday, March 31, 2015

A Slice of Pie

Image result for humble pie

Humble pie that is.  At work I get so frustrated when people ask questions or express concerns about things that, had they taken the time to carefully read communications I had sent, they would have no questions or concerns.  Today, I was once again reminded (ok humbled) that I am faaaar from perfect and am guilty of not reading things carefully myself.

A few weeks ago, I got the login information for our adoption website (our agency updated its site in January so that we could go on and update/change things ourselves which they would then review and post).  I went into to see how it worked and noticed that on a details page there was a drop down bar for religion that was blank.  So I clicked it, filled it in and clicked update at the bottom of the page.  I closed it out without giving it much thought.  Today, I was perusing our agency site and noticed we were no longer listed!  I am slow to anger, but immediately got upset and called our agency.

I explained the situation and talked everything through with the coordinator who answered.  She was very calm and patient with me, and explained that anytime the editing page is open it takes your website down from the agency site and that you must click review in order for them to be aware so your page has been updated and reposted.  I explained to her quite pointedly (ok, self righteously) that we worked hard to be as educated as we could be and that I do not recall seeing this information anywhere and they should be sure that people are aware of this.  I never raised my voice or was blatantly disrespectful, but I was certainly not graceful.

After we hung up I called my friend who is adopting through the same agency and she was very supportive, but said that yes she did know that when you were update mode the site was offline and that you had to click review to get it back up.  She wasn't sure how she knew, so I went back into the initial email I received with the site information and it very clearly states:

Please note: To save changes please be sure to hit the “Update” button as well as fill out the form to the right of the page so we will be notified of your changes. Clicking update will cause your site to become offline until Lifetime’s staff has reviewed your changes.

Oops-I suck.  After hanging up I immediately emailed the coordinator I had spoken to and apologized.


After sending the email, I went out to check the mail and found this:


Last summer, my mother-in-law wanted to get us some things for the nursery so I set up a private registry on Target and sent her the link.  For the due date, I had set a date a year in the future June 2015.  My second humbling experience in just one hour's time and an important reminder (that I seem to need often!) that I am not the one setting the time table here.  We will become parents in God's time, not ours.


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